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Tuesday, June 24, 2014
Here is the page Amazon had me fill out 25 times, https://www.amazon.com/gp/help/reports/infringement, then they send you this forever, Before we can take action on your complaint, we ask that you clarify how these items infringe your rights by re-submitting your complaint with your answers to these questions:
- Are you the manufacturer?
- Do you believe the offers in your complaint do not match the product detail pages?
- Do you believe that your trademark appears on products that you do not manufacturer?
- Do you believe that your trademark is used inappropriately on the product detail pages?
- Have you placed test orders? If yes, be sure to provide the Amazon order numbers.
Their system for handling this is broken and sends you into a nasty never ending loop of the same forms to fill out forever. In the end you get sick of supplying your government serial numbers of copyright and trademark. You have no choice but to hire a lawyer.
Amazon Doesn't Regard Government Copyrights Or Trade Mark Forcing Sellers to Work with Legal representatives
Every producer's rights need to be appreciated by other producers, wholesalers, distributors, merchants or sellers. Nevertheless, this has actually not been strictly observed by Amazon because you can discover other sellers using your company's images or trademark on Amazon and absolutely nothing is done. For that reason there is no doubt that seller efficiency has actually become highly inefficient and every seller that attempts to follow it up is sent into a circle of filing for copyright/trademark infringement over and over again with no outcomes. Amazon is not following government guidelines for shielding sellers' property because it has actually permitted other sellers to utilize your trademark or images easily. This act of amazon disregarding sellers' rights is exactly what has actually required numerous of them to work with legal representatives so about follow up the infringement process.