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Sunday, November 18, 2012
It's important to increase the number of taxis license every year to satisfy the growing demand. It has been shown through research and studies that in some areas, the consumer need is not being met. Measures need to be taken to reduce average waiting times when individuals call in to request service. Also the waiting times at taxi ranks and overall speed of passenger pick-up time need to be enhanced. While it is important to maintain proper rules and regulation for operators and drivers, it is also essential to open up entry into the taxi industry. Vehicle standards also need to be maintained. With all these things, it is also essential to give high level of customer service to people with disabilities.
Steps should be taken to hold a taxi car business to benchmark requirements to make sure consumer demands are met. The individuals who use taxis need to get to their destinations on time. Taxi businesses should hold themselves responsible to a suitable standard. They should work in order to enhance the pickup times and they should make sure that their taxis are in great condition with air conditioning to improve the customer experience. To improve their services, businesses should introduce a transparent and easy procedure through which clients can log complaints. Taxi car businesses need to ensure a high level of driver courtesy and dependability. They should employ trustworthy drivers who will treat the passengers with care and not try and pull any tricks with hiking fares or any other shenanigans.
To guarantee constant growth, standards should be updated every six months and proper investigations and steps should be taken to make sure that the standards are followed. The increases in taxi fare should be monitored carefully in accordance with the inflation and other standards of living. The government should keep an eye on the fares being charged. They should also introduce minimum fares at the airports so the taxi car drivers who refuse shorter trips are discouraged. It's always easy to point fingers at what is not going correctly, but we should equally express some appreciation for the great service drivers offer.
These necessary steps will make sure that the standard of taxi service is improved and that the individuals can get a taxi car quickly when they need to reach their destination in a timely way.